Terms of service
Last updated: 6 November 2026
These terms apply when you install and use Codform, a Shopify app run by Qays Kadhim, a licensed freelancer in Dubai, United Arab Emirates (“we”). By installing the app you agree to them.
The service
Codform adds a cash-on-delivery order form to your Shopify store and creates orders in your store from it. We work to keep it running and correct, but we provide it “as is”, without a guarantee that it will always be available or free of errors.
Plans and billing
The Free plan covers up to 60 orders a month created by the form. The Pro plan has no monthly limit. Shopify bills plans on your Shopify invoice, and Shopify's billing terms apply to charges, refunds and cancellations. You can change or cancel your plan at any time on Shopify's plan page. If we change prices, we'll tell you at least 30 days before the change applies to you.
Your responsibilities
- You're responsible for your store, your products, delivering and collecting payment for orders, and your communication with your customers.
- You're responsible for following the laws that apply to your store, including consumer, privacy and data protection laws, and for your own privacy policy.
- Don't use Codform for anything illegal, to harm others, or to try to break or overload the service.
Customer data
Orders created through the form belong to your store. We handle shopper data only to provide the service, as described in our privacy policy.
Data processing
- For your customers' personal data, you are the controller and Codform is your processor: we process it only on your instructions, which are your use and settings of the app, and only to provide the service.
- Sub-processors: Railway (hosting and database, United States), Resend (alert emails to you), Cloudflare (website and database backups) and Shopify (your store and our billing). We'll update this list on this page before adding a new one.
- Security: customer phone numbers are kept only as keyed fingerprints, names and addresses aren't kept at all, data is encrypted in transit and at rest, and access is limited to the people who run Codform.
- Deletion: records are deleted after 12 months, a customer's records when Shopify sends us their deletion request, and all your store's data 48 hours after you uninstall.
- Help: we answer Shopify's customer data requests, help you with your customers' requests, and tell you without undue delay, and within 72 hours, if a security incident affects your data.
Liability
To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost sales or profits, and our total liability for any claim is limited to the amount you paid us for the app in the 12 months before the claim.
Ending the service
You can stop using Codform at any time by uninstalling it. We may suspend or end access if these terms are broken. If we stop offering Codform, we'll give at least 30 days' notice.
Changes to these terms
We may update these terms. If a change matters, we'll tell you in the app or by email before it applies. Using the app after that means you accept the new terms.
Law
These terms are governed by the laws of the United Arab Emirates (Emirate of Dubai).